Salesforce Advance Administrator
- Must have at least 3 + years of Salesforce.com administration experience.
- Strong background in Salesforce Sales and Service Cloud administration and are excited to expand to other vendor tools.
- Good verbal and written communication skills.
- Have excellent problem-solving skills to solve all the business and process-related problems of the organization
- Partner closely with technical team to understand business problems, identify requirements, design and deploy Sales and Service cloud solutions.
- Identify and recommend areas within Trust & Safety’s processes that can be improved via systems enhancements and automation.
- Must know how to migrate data from using tools like data loader, dataloader.io to perform data migration.
- Maintain and customize Sales Cloud and Service Cloud applications.
- Document and maintain a prioritized list of requirements/user stories.
- Deployment best practices including QA, UAT, Staging, and Validation.
- Requirement gathering and analysis
- Strong knowledge of process builder, workflow rules, lightning flows, approval process, validation rule errors, etc.
- Salesforce Certified Advanced Administrator (preferred).
- Candidates with higher Admin related trailhead badges and super badges (preferred)