Salesforce Sales Cloud, Service Cloud, Community Cloud and Pardot Implementation

We helped a data services company address critical challenges like visibility into lead sources and acquisition methods, integration between, partner ecosystem, sales, service and marketing systems. Our efforts delivered higher partner engagement and correctly identified profitable marketing sources.

Project Highlights

  1. We worked with the client to design a process that would dig deep into their business goals, identify the right metrics, and create a system that could be easily implemented by all stakeholders.
  2. We implemented Salesforce Sales Cloud, Service Cloud, Community Cloud and Pardot to address key challenges faced by our client. Sales Cloud and Service Cloud helped us centralized data management and build a single source of data. Community Cloud enabled collaboration with our client’s partners and Pardot helped in driving the marketing efforts.
  3. Our solution led to increased Partners engagement and communication between sales teams and partners resulting in more partner opportunities submissions. It also helped our client to distribute correct revenue attribution to its marketing campaigns and identify profitable marketing sources.

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